Cancellations and Refunds

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Studio Jet’s cancellation policy is designed to provide our clients with the most flexibility when arranging their trip. Because private aircraft charter is an on-demand business, we extend a 24-72 hour cancellation policy on most regular charter flights.  The actual cancellation policy for your specific flight will be indicated on your charter agreement. If the flight is cancelled within the contracted time frame, typically prior to the first proposed flight date and time listed, Studio Jet will extend a full refund for the amount collected.*

There are specific instances in which Studio Jet will secure an aircraft at a special rate for our clients, or there may be specific details that do not allow us to extend the standard 24-72 hour cancellation policy.  Many times, Studio Jet is able to secure incredibly low rates on aircraft, due to last minute one-way availabilities, or other last minute bookings. In these cases, there will typically be a 100% cancellation fee upon booking – based on the total amount of the flight.

In all cases, Studio Jet will provide all of the cancellation and refund details specific to our client’s flights on the provided Studio Jet charter agreement/contract.

If you have any questions about Studio Jet’s cancellation or refund policy, please feel free to contact our friendly charter coordinators, at 818-769-3535.

 

*Restrictions and exceptions may apply. This policy is the standard cancellation policy and may vary depending on the specific details of the flight and price secured by Studio Jet, Inc.  Specific cancellation policy will be described on the Studio Jet charter agreement/contract at the time of booking.